Frequently Asked Questions

Everything you need to know about enhancing your living space with MOVA.

What is the typical shipping timeframe for furniture and decor?

Most orders are processed within 2-3 business days. Depending on your location, standard delivery for home goods typically takes 5-10 business days.

Do you offer international shipping?

Yes, MOVA ships to over 50 countries. Shipping costs and delivery windows vary by destination and are calculated at checkout.

What is your return policy for home items?

We offer a 30-day return window for most items in their original packaging. Please note that custom-made furniture and final sale items are non-returnable.

How can I track the status of my order?

Once your order ships, you will receive an email with a tracking number and a link to our carrier's website to monitor your delivery in real-time.

Are your products covered by a warranty?

Yes, all MOVA furniture pieces come with a 1-year limited warranty covering manufacturing defects in materials and workmanship.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and interest-free installment plans through Affirm and Klarna.